Author: Matthew Stent

18 Jun

Emotional empathy can drive SME performance – Employees to show more empathy to SME business owners

At wattsnext we are in the privileged position to work closely with many business owners who are so emotionally engaged with their business that they “hurt” when things are not going right. When I say hurt, this is deep emotional, psychological responses and to some extents physical illness when things aren’t going right in their

23 Jan

The art of survival – is it strategy or tactics?

You’ve walked in to the office for the first work day of 2018 full of gusto and inspiration from the clarity and perspective you gained over the holiday period. New goals, new ambition, new strategy. This new attitude will give the team the direction they are all needing to be engaged for another year right?

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